Our business model:

1. Show up on time.
2. Put smiles on our faces.
3. Act like a team and play all out!
4. Maintain an attitude of gratitude for all the universe provides for us.
5. Remember everyone’s name and face.
6. Before every single client walks through our doors for that day our team have met as a group and discussed that client’s care and progress.
7. We get adjusted and massaged so we can serve at a higher level of performance.
8. Offer a 15-minute window to get adjusted so clients don’t stress over driving in traffic or being late, instead of an exact appointment time.
9. Invite clients to stay as long as they would like to and return often.
10. Offer clients a drink of water or tea.
11. Occasionally offer fresh organic snacks to everyone.
12. We measure our level of success in the health care philosophy of our clients and the referrals they give us.
13. There is always room to constantly improve - Kai Zen.
14. Always have your team member’s back.
15. Keep everything clean.
16. Everyone acts with as much pride toward the business if they owned it.
17. Business decision making is made at all levels not just at the top, except for letting someone go.
18. Everyone may be fired 10 times per day, including the business owners.
19. We share a meal at least once a week together.
20. We all watch each other’s children, including diaper changes.
21. Extra paid vacation time is mandatory to ease the mind and body.
22. Raises are a reflection of personal growth and contribution the overall health of the office.
23. Have daily health related trivia with monthly prizes.
24. Deliver every single adjustment as if it were the most important one of the day.
25. Check every child’s spine who walks, crawls or is carried through our doors for vertebral subluxation.
26. Offer a complimentary check-up to every new client’s family.
27. Be the first to send everyone a birthday card.
28. Train our bodies for our jobs outside of work.
29. It is OK to humbly talk the talk, but we had better walk the walk.
30. There is no such thing as competition as we provide a unique service.
31. Do your best, take no credit, accept no blame, and let your actions be guided by your principled philosophy and preparation.